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Kerri Johnson
3 years ago
This is a totally transparent review. I have been in HR for 25 years. I have intentionality not learned payroll. Having communicated this with Jill, our rep, she assured me that was not a problem. Having navigated various platforms, I found their site very easy to navigate, however, we signed up for the HR support, so if I can't get to something, I know I just have to email our rep and she's got it covered.
Dana Burke
3 years ago
Tesseon has been processing our firm's payroll for several years. Everyone I have worked with there has been very professional and extremely helpful. Any questions we have had about how to handle something payroll related has always been answered promptly and efficiently. We would highly recommend their services. You will not be disappointed!
ken chinweze
3 years ago
Tesseon has been doing our payroll for over three years and we find them to be an outstanding company with excellent customer service. The staff members are at adept and very professional. I highly recommend their services and working with them has been a pleasure of ours.
Ken
Ken
Alice Steward
3 years ago
The Tesseon staff are always helpful and patient with any of our company's needs. I tried doing payroll and taxes, thank you Tesseon for being right here to rescue me. I would recommend them to anyone.
Alice Steward, Missouri Youth Services Institute
Alice Steward, Missouri Youth Services Institute
Sharon Zimmer
3 years ago
I work at a CPA firm, so we work with a few different payroll companies. Tesseon is by far the greatest, and that is not an exaggeration. Firstly, it's local to our region and not a nationwide payroll service. Secondly, I've never had better customer service from a payroll company. As a client, you are assigned to ONE payroll representative. Any time you call, you will always be connected to that payroll representative. If they are unavailable, there are other reps filling in in their absence. I've never experienced any wait times with Tesseon. One of my payroll reps resigned and notified me directly. She also introduced me to her replacement rep. The replacement rep reached out to address any concerns and needs I had right from the beginning to develop a client relationship. Lastly, I'm just impressed by the customer care. My payroll rep is always willing and ready to help to take on any questions or task I may have. She's jumped through hoops trying to take on a major task I've instructed her with recently to try to accommodate my client as well as make sure the payroll program functions in the most efficient way. And she has been working through it so patiently, graciously, and willingly. I can't speak highly enough of Tesseon. They have become my go-to payroll provider and always the one I recommend first.
MATT Krutzsch
3 years ago
Tesseon has been processing our company payroll for many years and has always given outstanding service. The staff always willing to help and get you the answers you need. Brandy usually answers the phone and can put anyone in a good mood. Cina is my go to lady, I have called many times and Cina is always a pleasure and willing to help us out anytime. It's a pleasure to work with Tesseon!
Stacy Frierdich
3 years ago
Tesseon is the best payroll company I have ever worked alongside. Cina, my account manager is the absolute best!!! The entire company is so helpful, and they help each other out all the time too! If Cina isn't available someone else will help. They have urgency and are always looking out for what is best for your company! Each employee is extremely educated on the system, and they are people you can trust. I have worked with other companies and Tesseon by far goes above and beyond!! To the entire staff and especially Cina, THANK YOU!!!
Bradley Eubank
4 years ago
I've been with Tesseon over 8 years; my experience has been fantastic. Everyone who has worked with me has been professional, helpful and completely competent. My experience with one of the national payroll companies was the opposite of Tesseon's outstanding commitment to excellent customer service.
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